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98 Games FAQ – Frequently Asked Questions for Pakistani Players

Got a question about your 98 Games account, deposits, withdrawals, bonuses, or PSL betting? Browse the FAQ below — most questions are answered here in plain English, the way Pakistani players prefer it. Can't find what you need? Our support team is available 24/7.

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Everything Pakistani Players Ask About 98 Games — Answered Here

This FAQ page covers the questions that Pakistani players ask most frequently about 98 Games. We have organised everything into clear categories — account registration, deposits and withdrawals, bonuses and promotions, individual games, PSL cricket betting, the VIP Club, technical matters, and responsible gaming. Whether you are new to 98 Games and trying to figure out how to get started, or a regular player with a question about a specific feature, this is the right place to look first.

98 Games is designed specifically for Pakistani players. Everything on the platform runs in Pakistani Rupees (PKR). Deposits and withdrawals work through the payment methods Pakistanis actually use — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa or Mastercard debit cards. The game library focuses on the games that Pakistani players enjoy most: live dealer Teen Patti, Andar Bahar, Baccarat, Roulette, Dragon Tiger, and PSL cricket betting throughout the season.

Use the search bar above or the category quick links to jump to the section you need. If your question is not answered in the FAQ, the 98 Games support team is available 24 hours a day, seven days a week, via live chat and at support@98games.app. We aim to respond to emails within two hours.

New to 98 Games? The most common starting point is the registration and account section below. If you have not yet created your account, head to Register — it takes under two minutes and is completely free.

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Account & Registration

Go to the Register page and fill in your full name, Pakistani mobile number (starting with 03), date of birth, and a secure password. Confirm you are 18 or older, accept the Terms and Conditions, and submit the form. You will receive an OTP on your mobile to verify your number. The whole process takes under two minutes and is completely free.

Yes, completely free. Creating a 98 Games account costs nothing. There are no registration fees, no monthly charges, and no account maintenance costs. You only spend money when you choose to deposit and play.

You must be at least 18 years old. 98 Games verifies age at registration. Accounts identified as belonging to someone under 18 are closed immediately and all funds forfeited. This is a hard rule with no exceptions.

No. Each person is allowed only one active account. Duplicate accounts violate the Terms and Conditions and may result in all associated accounts being closed, with balances and winnings forfeited. If you have inadvertently created a second account, contact support@98games.app immediately to resolve it.

Go to the Login page and click "Forgot password?". Enter your registered Pakistani mobile number. An OTP is sent by SMS — enter it to proceed to the password reset screen. The OTP expires in 10 minutes. If you no longer have access to your registered mobile number, email support@98games.app with your full name and CNIC details for identity-verified account recovery.

Mobile number verification via OTP is required during registration. Full identity verification (KYC — CNIC and payment method confirmation) may be required before processing a larger withdrawal. You can play and make small deposits without full KYC, but submitting accurate details at registration ensures smooth verification when it is eventually needed.

Deposits

98 Games accepts Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa or Mastercard debit cards. All deposits are processed in Pakistani Rupees (PKR) with no currency conversion fees on 98 Games's side.

The minimum deposit at 98 Games is Rs 500. This applies to all payment methods. There is no maximum deposit limit stated in the FAQ — contact support if you intend to make a large deposit and wish to confirm processing details in advance.

Easypaisa and JazzCash deposits are typically credited within two minutes of payment confirmation. IBFT bank transfers can take longer depending on your bank — usually 30 minutes to a few hours during banking hours. Card deposits are normally processed within five minutes. If a deposit has not arrived after 30 minutes, contact support with your transaction reference number.

98 Games does not charge deposit fees. Your payment provider (bank, Easypaisa, JazzCash etc.) may apply their own transaction charges — check with your provider for their fee schedule. 98 Games does not control or receive any such charges.

Yes. 98 Games provides deposit limit controls in Account Settings under Responsible Gaming. You can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. Increasing a limit has a 48-hour cooling-off period before it applies — this is intentional. See the Responsible Gaming page for full details.

Withdrawals

Log in to your 98 Games account, go to Cashier, and select Withdraw. Choose your preferred method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card), enter the amount, and confirm. For first-time withdrawals or amounts above the standard threshold, identity verification (KYC) will be required before processing.

The minimum withdrawal at 98 Games is Rs 500. Withdrawal requests below this amount cannot be processed. There is no upper limit mentioned in general policy — contact support for large withdrawal arrangements if needed.

Easypaisa and JazzCash withdrawals are typically processed within one to four hours of approval. IBFT transfers may take one to two business days depending on the receiving bank. Card withdrawals can take three to five business days due to banking processing times. Withdrawal times may be longer if identity verification is pending.

Common reasons for withdrawal delays include: pending KYC verification documents, an unmet wagering requirement on an active bonus, a mismatch between the name on your account and your payment method, or an unusually large withdrawal amount requiring additional review. Check your email and account notifications for any requests from 98 Games, and contact support if you are unsure.

For anti-money laundering compliance, 98 Games generally requires that withdrawals be returned via the same method used for the corresponding deposit. If your original payment method is no longer available, contact the support team — they will guide you through the verified alternative process, which typically requires identity documentation.
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Bonuses & Promotions

New players who register at 98 Games and make a qualifying first deposit are eligible for the welcome bonus. The specific bonus amount and wagering requirements are displayed in the Promotions section of your account after you sign up. 98 Games keeps bonus terms clearly stated — no buried conditions. Check the Promotions page after registering for the current welcome offer.

A wagering requirement (also called a playthrough) specifies how many times you must wager a bonus amount before you can withdraw it as cash. For example, a bonus with a 20x wagering requirement means you must place bets totalling 20 times the bonus amount before the bonus funds convert to withdrawable cash. The specific wagering requirement for each bonus at 98 Games is stated clearly on that bonus's terms page.

Once you have a 98 Games account, you have a unique referral link available in the Promotions section. Share this link with friends in Pakistan — when they register using your link and make a qualifying deposit, both you and your friend receive a PKR bonus credited to your 98 Games balance. Full details including qualifying deposit amounts and wagering requirements are on the Refer a Friend page.

Bonuses at 98 Games expire if not used within the stated validity period. They may also be removed if: the bonus terms were violated (e.g. a withdrawal was requested before the wagering requirement was met), a game not eligible for wagering was played with bonus funds, or the account was found to have duplicate accounts. If you believe a bonus was removed in error, contact support@98games.app with your account details.

Yes. If you prefer to play without bonus funds — for example, to withdraw at any time without a wagering requirement — you can decline bonuses. Contact support or adjust your bonus preferences in Account Settings. Playing without active bonuses means you can withdraw your balance at any time without restrictions.

Games

98 Games offers live dealer Teen Patti, Andar Bahar, Baccarat, Roulette, Dragon Tiger, and a full range of Card Games. Sports betting including PSL cricket betting is also available. All games are accessible from the main lobby after you log in.

Yes. Live dealer Teen Patti, Baccarat, Roulette, and other live table games at 98 Games run around the clock. Whether you are playing late at night in Karachi or early morning in Islamabad, the live tables are always open. You can join a table at any time without waiting for a session to start.

Minimum bet sizes vary by game and by the specific table you choose. Most live dealer tables at 98 Games have minimum bets starting from around Rs 50–Rs 100. Some tables are set up for higher stakes. Table bet limits are always displayed before you sit down, so you can choose a table that fits your budget.

Live dealer games at 98 Games use real physical cards dealt by real dealers in a live studio environment — the outcome is determined by the physical cards, not a computer algorithm. There is no way to predetermine or manipulate the result of a hand. For electronic games, 98 Games uses certified random number generator (RNG) software from established providers. Game fairness is not something 98 Games compromises on.

PSL Betting

During the Pakistan Super League season, 98 Games offers a range of betting markets on individual PSL matches and the tournament as a whole. Markets include match winner, highest run scorer, most wickets, first six-over score, total sixes, and tournament winner. Pre-match and live in-play betting are both available. Visit the PSL Betting page for current markets.

PSL match betting markets typically open one to two days before the scheduled match. Odds are updated as match conditions change — weather, team news, toss result. In-play markets go live at the start of each match and update ball by ball during live play. Settled markets show final results and payouts within a few minutes of match completion.

If a PSL match is abandoned, cancelled, or results in a No Result under DLS (Duckworth-Lewis-Stern), all pre-match bets on that match are voided and stakes returned to your 98 Games balance. In-play bets placed after the match started may be settled differently depending on the stage at which play was halted — specific settlement rules for each market type are available in the PSL Betting section of 98 Games.

Yes, fully. The 98 Games platform is optimised for mobile browsers on Android and iOS. All PSL betting markets, live odds updates, and in-play betting are available from your phone without needing to download a separate app. Save 98games.app to your home screen for quick access during match days.

VIP Club

Every registered player is automatically enrolled in the VIP Club at Bronze tier. As you play at 98 Games, every rupee wagered earns VIP points. Accumulate enough points and you move up through Silver, Gold, and Diamond tiers. Each tier unlocks additional benefits. The full tier structure and points required for each level are on the VIP Club page.

VIP Club benefits at 98 Games increase with each tier. Bronze members receive access to standard promotions. Silver members receive enhanced cashback. Gold members receive priority withdrawal processing and reload bonuses. Diamond members receive a dedicated account manager, the highest cashback rates, personalised offers, and invitations to exclusive promotions. All tiers are based entirely on gameplay — no paid membership required.

VIP point expiry terms are detailed on the VIP Club page. Generally, points require a minimum activity level to remain active — accounts with no wagering activity for an extended period may see points reset. Active players who play regularly are not affected by this. Contact support if you have a specific concern about your VIP point balance.

Responsible Gaming

98 Games provides deposit limits, loss limits, session time limits, reality check reminders, cooling-off periods, and self-exclusion. All tools are available to every player, at every tier, completely free. Access them in Account Settings under Responsible Gaming. Full details on how each tool works are on the Responsible Gaming page.

Email support@98games.app with subject "Self-Exclusion Request" and your registered mobile number. Self-exclusion is applied within minutes of the request and cannot be reversed before the minimum period (6 months) ends. Your remaining balance will be returned to you. There is no judgement, no waiting, and no need to explain why.

A cooling-off period (24 hours to 1 month) locks your account temporarily and lifts automatically when the period ends. It is suitable for taking a short break. Self-exclusion (minimum 6 months) is a more serious, longer-term measure that cannot be reversed mid-period. Use cooling-off for a temporary pause; use self-exclusion if gaming has genuinely become a problem.

Technical

No download is required. 98 Games is a fully browser-based platform that runs smoothly in any modern mobile or desktop browser. On Android or iPhone, open 98games.app in your browser, log in, and save the page to your home screen for one-tap access. This gives you a near-app experience without using your phone's storage or going through an app store.

A standard 4G mobile data connection is sufficient for all 98 Games games including live dealer video streams. Wi-Fi will give the best experience for extended live dealer sessions, but 4G connections available across Pakistani cities are more than adequate. If you experience buffering during a live game, check your signal strength or try switching between mobile data and Wi-Fi.

If you are disconnected during a live game at 98 Games, the hand or round is completed according to the game rules on the server side. When you reconnect, you will see the result in your game history. Bets already placed before disconnection are settled according to the actual game outcome — they are not cancelled. If you believe a disconnection resulted in an incorrect settlement, contact support@98games.app with the session time and game details.

The fastest way to reach 98 Games support is via the 24/7 live chat inside your account. You can also email support@98games.app — we aim to reply within two hours. Please include your registered mobile number and a clear description of the issue in any email to help us resolve it quickly.

What Makes 98 Games Pakistan's Go-To Online Platform

A quick overview of the features most commonly asked about in the 98 Games FAQ.

Everything in PKR — No Conversion
Deposit, play, and withdraw in Pakistani Rupees. No confusing exchange rates, no hidden conversion charges. Rs 500 in means Rs 500 in your balance — always clear, always honest.
Fully Mobile — No App Required
Play every 98 Games title directly in your phone browser. Android and iOS both work perfectly. Save 98games.app to your home screen and it behaves just like an app — minus the storage.
Easypaisa and JazzCash Deposits
Deposit from as little as Rs 500 in under two minutes using Easypaisa or JazzCash. Funds arrive in your 98 Games balance almost instantly. No bank account required for mobile wallet deposits.
Live Dealer Teen Patti 24/7
Real cards, real dealers, real time. Teen Patti tables run around the clock at 98 Games — open at 3am or 3pm, whenever you want to play. Tables cater to all bankroll sizes from budget to high stakes.
PSL Cricket Betting
Bet on live PSL matches with real-time odds. Pre-match, in-play, and tournament markets available throughout the PSL season. All bets settled in PKR directly to your 98 Games balance.
24/7 Support in English
The 98 Games support team is available around the clock via live chat and at support@98games.app. Questions about deposits, bonuses, games, or your account — the support team handles it all, every day.
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Can't Find Your Answer in the 98 Games FAQ?

The 98 Games support team is here around the clock. Pick whichever channel suits you best.

Live Chat — Fastest Response
Open the live chat widget inside your 98 Games account. Available 24 hours a day, 7 days a week. Most questions resolved within a few minutes.
Email Support
Send your question to support@98games.app. Include your registered mobile number and a clear description of the issue. We aim to reply within two hours.
Full Policy Pages
For detailed policy information, visit Terms & Conditions, Privacy Policy, and Responsible Gaming — all in plain English.

Useful links from the 98 Games FAQ: Register · Login · Responsible Gaming · VIP Club · Refer a Friend · PSL Betting

Ready to Play?

Register at 98 Games Free — PKR Deposits, Live Games, PSL Betting

Still on the fence? Create your free 98 Games account in under two minutes. Deposit from Rs 500 via Easypaisa or JazzCash and jump straight into Teen Patti, Baccarat, Roulette, or PSL Betting. If anything comes up, the FAQ and the 24/7 support team have you covered.